We specialise in building B2B Ecommerce sites. We understand the complexities and subtleties of a B2B Ecommerce environment. These are some of the features that our B2B eCommerce sites offer:
B2B
features

 

Customer Account
Management

  • New customer application form
  • Approve or reject customers
  • Support multiple delivery addresses for customer
  • Manage customer payment information
  • Generate customer statement

Customer Relationship
Management

  • Customer profiling. Customer ratings based on transaction history
  • Customer loyalty credits (based on customer transaction history)
  • Manage Customer Preferences on Backorders & Delivery
  • Telesales Module to place order on behalf of customer
  • Customer communication log
  • New Arrivals
  • News & Offers

Order Processing

  • Allocate & Dispatch Order in parts
  • Generate invoice for each dispatch
  • Dispatch notifications
  • Email delivery tracking codes
  • Cancel or Dispatch back orders
  • Flexibility to modify order
  • Perform refunds or charge customer extra
  • See account history and delivery notes
  • See credit/debit limits
  • Accept purchase order number from customer at time when they are placing order
  • Accept special delivery instructions from customer

Product Catalogue
Management

  • Unlimited products
  • Unlimited categories
  • Unlimited category attributes
  • Content managed product description – HTML enriched WYSIWYG editor
  • Category image/description
  • Multiple product images
  • Related products listing – cross selling
  • 1-click enable/disable switch for products and categories
  • Featured products
  • Product or category specific filters
  • Quick links (on left bar)
  • Ability to change the order of products
  • Ability to change the order of categories
  • Product Image Enlarge
  • Compare products

Integration at different
business levels

  • Integrate with business operations so that you manage your website according to your business needs. Our flexible platform can be customised to integrate with your business processes including CRM and ERP systems, accounting, payment processing, call centre, shipping/logistics applications and more.

Promotion & Marketing Tools

  • Customer Group-specific pricing and group-specific discount pricing models
  • Discounts
    - Multi-buy discount
    - Percent discount
    - Fixed Amount discount
    - Free Shipping
    - Buy X, get Y free
    - Buy X, get Y with percent or fixed amount discount
    - Buy X, get free shipping on order
    - Buy X, get percent discount - Buy X, get fixed amount discount Bundle products
  • Recently Viewed Items
  • Compare Items & Place order for multiple items from
  • one page Up-sells in Shopping Cart
  • Cross selling on product pages

Customer Service

  • Quick order system – Add item to favourite lists and automatically add items to favourite lists based on past order history
  • Save shopping baskets to order later
  • Order delivery statuses
  • Customer statements
  • Customer invoices
  • Customer credit notes

Fulfilment Management

  • Drop ship orders
  • Manage multiple delivery addresses
  • Delivery to Billing address

Payment

  • Payment on account or by bank transfer
  • Payment online
  • Multiple payment gateway integration

Search Engine Friendly

  • Search engine friendly code
  • Search engine friendly URLs
  • URL rewrite management

Delivery / Shipping

  • On-site order tracking from customer accounts
  • Multiple shipments per order
  • Ability to specify allowed destination countries per method
  • Flat rate shipping per order
  • Shipping based on weight band
  • Free Shipping
  • Bespoke integration with shipping applications
 
Contact us today for a FREE NO-OBLIGATIONS DESIGN and FREE review of your project