Orveda is a luxury skin care brand developed by beauty industry icon Sue Y Nabi. With over 20 years of her experience as president of world’s largest beauty and skin care brands, Sue has been instrumental with some of the most successful products in the world. Orveda combines ancient ayurvedicingredients with cutting edge biotechnology to provide consumers with a next generation skin care regime. Vsourz has brought the brand’s exceptional story and forward-looking vision to life, by incorporating ecommerce industry best practices and utilising innovative web technology to deliver a robust turnkey ecommerce solution.
We were tasked to create a new global sales channel to engage with customers directly online. The website would need to be multi language and multi-currency. This would create multiple international shops for better localisation and easy website management. Direct integration with the warehouse and logistics systems would instantaneously signal new orders for dispatch.
Robust and scalable ecommerce website platform, with strong focus on branding and user experience. Users can quickly find products based on variety of skin conditions and ingredients. Dedicated product pages help focus conversions for marketing and promotion. The website has been instrumental in facilitating Orveda’s direct to customer channel.
Developed central repository to teach customers how unique ingredients used in Orveda products provide benefits to their skincare. Knowledge base also works to help promote SEO and marketing key words. To reduce calls for support knowledge base acts as central repository for detail on how to use products and skin care regimes.
Direct integration to Warehouse ERP system, this provides an easy way for orders and stock to be managed. The website pushes orders across to the warehouse including customer shipping details to process and complete orders. Website receives notification on order status to keep customer aware of shipping and package details.