Outsource your eCommerce department
eCommerce department service
We work with
- Retailers
- Startup ecommerce businesses
- Mobile app based ecommerce players
- Small to medium sized ecommerce businesses (1- 50 Million USD turnover )
- Manufacturers
- Wholesalers and Distributors
- Traditional Brick and mortar businesses
- Specialized ecommerce businesses offering unique business models like subscription services and virtual products
- Brand owners
- Service based ecommerce business
- Customization and personalization focused ecommerce businesses
Our eCommerce services include
Strategic Consultation & Planning
We bring a strategic focus to your ecommerce business model. We help you identify potential market, marketing channels and customized business model and value proposition. We also undertake evaluation of competition strategy. Our consulting process spans across various business processes including product and category evaluation, promotions and marketing strategy, omnichannel strategy, operational and accounting requirements. Our system design and architecture engagement involves planning for features and functionalities required for the business with various use cases and flow diagrams. We also help you ascertain resource planning, technology and integrations requirements,and ongoing digital marketing roadmap.
eCommerce platform design,
development and ongoing maintenance
We undertake end to end delivery of online ecommerce property with strong focus on user friendly design with unique brand identity and conversion architecture. Secure and robust development and maintenance support on various platforms like – Magento, WooCommerce, nopCommerce, BigCommerce, Custom ecommerce development supporting B2C, B2B, Marketplace, Mobile and other integration requirements. We also take care of various integrations with existing internal systems and 3rd party software and suppliers.
eCommerce operations & fulfillment
Logistics & warehousing
We help you identify key strategic partners to manage your distribution and logistics. We work with courier, parcel, mail companies to determine optimal and effective delivery and distribution models that are end to end integrated. We have a wide network of connections with fulfilment suppliers and international logistics suppliers covering air, sea and road freights for diverse industries including fashion, retail, automotive, beverages, healthcare, agricultural etc. including customs brokerage.
Digital Marketing
Get our professional eCommerce team to run
your online business now
Meet your eCommerce dream team
We will work with you to build your ecommerce team that compliments and augments your existing team.
Ecommerce Manager
Responsible for end to end ecommerce operations. The top to bottom role with complete end to end ownership of the success of your business. This role includes liaising with all the key stake holders, oversee the ecommerce platform, its sales, contents, operations and marketing and regularly update senior stakeholders with sales reports and P&L statements.
eCommerce Specialist, Associate
Ensure eCommerce orders are processed and on schedule, responsible for the website catalogue, promotion setup and supports digital marketing initiatives and executions.
Customer Service Representatives
Responsible for all customer communications through chat, email or phone calls. Manage customer complaints on site, social media and processing of returns.
Content Specialist
Responsible for all contents on the website with professional content writing experience. Partners with SEO team to implement SEO best practices.
Business Analyst & Consultants
Responsible for detailed business analysis, identifying opportunities and recommending best solutions for improving business processes and services.
Web & Mobile App Developers
Responsible for the development, maintenance and enhancement your system features based on the latest market and technological trends.
Quality Analysts / Testers
Ensure that the quality and security of your online system are up to the standards through functionality testing, compatibility testing, security testing and performance testing.
Server and Network Administrators
Responsible for the server maintenance, security updates and monitoring of load and server activity to ensure the availability and high performance of the client/server applications.
Digital Marketing Manager
Digital Marketing Managers will be responsible in promoting your company’s brand and products online through various channels and marketing campaigns.
Finance and Accounting
Responsible for filing VAT / TAX returns, preparing monthly and yearly statements, analyzing and investigating variances etc.
Save on your capital and operational expenditure
Focus more on your core business
Contact Us
We would love to become part of your team and
transform your online business
have a chat about a new project and explore how we can
partner to realise your digital advantage