Caldea

A spa much more than a spa

Rediscover your well-being in an environment of absolute peace and tranquillity

01/

Description

Opened in 1994, Caldea is the largest thermal spa in southern Europe and has been designed to enjoy a well-being and escape experience in thermal waters full of contrasts. Caldea is a spa. Inline with the purpose, Vsourz helped in portraying the brand’s motto of well-being with bespoke website design and development solutions.

Industry

Spa

Location

Andorra

SERVICES PROVIDED

Responsive website design & development

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Requirements

  • 1Adopt mobile first approach and responsive website design
  • 2Enable customers easily search products and provide quick access to the information of the products they are looking for.
  • 3Offer various packages and deals & discounts to customers
  • 4Optimise online booking workflow
  • 5Automates business processes by integration with third-party systems

03/

Challenges

  • 1

    Seamless integration with third-party booking software for service availability & managing bookings

  • 2

    Synchronising and caching service availability details at website level for quick access

  • 3

    E-ticket generation with unique QR code for customer to use

04/

What we did

Design

  • 1Responsive web design & prototyping for intuitive customer experience
  • 2Entire website design workflow connected
casestudy-caldea-img05-min
casestudy-caldea-img07-min

Website Design

Responsive web design &prototyping for intuitive customer experience

Development

  • 1Easy to run a multilingual website with a single backoffice
  • 2Product inventory look-up via seamless integration with third-party software like Booking Engine, Ticketing Engine & CRM like Salesforce
  • 3Improved customer buying experience
  • 4Acknowledge customers with e-ticket on every successful booking
  • 5Secure online payment mechanism
  • 6Empowered business partners and agents with easy-to-use platform for bookings
  • 7Offers, deals & discount coupons
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05/

Outcome

+ 1 %
  • Increased Website Speed
1
  • Improved Branding
+ 1
  • Increased Booking
1 .000.000
  • Improved conversion engine end-to-end