Caldea

A spa much more than a spa

Rediscover your well-being in an environment of absolute peace and tranquillity

01/

Description

Opened in 1994, Caldea is the largest thermal spa in southern Europe and has been designed to enjoy a well-being and escape experience in thermal waters full of contrasts. Caldea is a spa. Inline with the purpose, Vsourz helped in portraying the brand’s motto of well-being with bespoke website design and development solutions.

Industry

Spa

Location

Andorra

SERVICES PROVIDED

Responsive website design & development

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Requirements

1Adopt mobile first approach and responsive website design
2Enable customers easily search products and provide quick access to the information of the products they are looking for.
3Offer various packages and deals & discounts to customers
4Optimise online booking workflow
5Automates business processes by integration with third-party systems

03/

Challenges

1
Seamless integration with third-party booking software for service availability & managing bookings
2
Synchronising and caching service availability details at website level for quick access
3
E-ticket generation with unique QR code for customer to use

04/

What we did

Design

1Responsive web design & prototyping for intuitive customer experience
2Entire website design workflow connected

Website Design

Responsive web design &prototyping for intuitive customer experience

Development

1Easy to run a multilingual website with a single backoffice
2Product inventory look-up via seamless integration with third-party software like Booking Engine, Ticketing Engine & CRM like Salesforce
3Improved customer buying experience
4Acknowledge customers with e-ticket on every successful booking
5Secure online payment mechanism
6Empowered business partners and agents with easy-to-use platform for bookings
7Offers, deals & discount coupons

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Outcome

+ 1 %

Increased Website Speed

Improved Branding

+ 1

Increased Booking

1 .000.000

Improved conversion engine end-to-end