Login
Login Screen
- Secure login for Administrator – using email address and password
- Character security
Forgot Password
- Password reminder / reset password link sent to administrator’s email address
Dashboard
Booking Widget
- Quick search using booking reference number
Statistics
- View booking summary by
- Days/Weeks/Months
- Compare statistics from last month to current month
- View comparison in % – increase or decrease
Bookings
- Summary of recent bookings
- Link to view all bookings
Quotation
- Total Enquiries
- Converted Quotations
Enquiries Report
- Total Enquiries
- Converted Quotations
- Converted Bookings
- Filter by Month/Year
Quotation Report
- Total Quotations
- Converted Bookings
- Pending
- Filter by Month/Year
Booking Report
- Total Payment
- Due Payments
- Total Pax
- Filter by Month/Year
Notification & Alerts
- Notification & Alerts
- Balance payments due
Quotation
- Total Enquiries
- Converted Quotations
To Do List
- Add/assign tasks
- Set priority, description, due date etc
Enquiry
- Ability to setup multiple currencies in the system
- Basic enquiry information
- Category (Package / Flight / Hotel / Transfer)
- Source of enquiry
- Created by / Managed by
- Enquiry Date
- Customer Details
- Name
- Contact details
- Customer type
- Currency
- Travel Details
- Departure / destination
- Dates
- Length of stay
- Number of passengers
- Follow-up details
- Status
- Dates
- Notes
- Special request
- Ability to update status of enquiry
- Quotes
- Ability to view quotes for the enquiry with below details:
- Flight details
- Hotel details
- Transfer details
- Account details
- Ability to email quotes to customer
- Ability to add / delete proof documents for the enquiry
- Ability to send email to hotels with following details:
- Flight information
- Hotel information
- Room information
- Transfer information
- Special notes
- Ability to create booking from the enquiry
- Ability to generate booking vouchers in predefined format
- Ability to log all conversations related to the enquiry
Booking
- Ability to view all bookings with following details:
- Booking date
- Booking reference number
- Customer name
- Booking type (package, flight, hotel, transfer, etc.)
- Details
- Status
- Total amount (amount received, amount due)
- Ability to change booking status
- Ability to view booking details
- Ability to edit bookings
- Ability to create new booking
- Ability to generate invoices for the booking
- Customer invoice
- Package invoice
- Flight invoice
- Hotel invoice
- Transfer invoice
- Ability to add document proofs for booking
- Ability to generate booking vouchers
- Ability to email booking details to Hotel
- Ability to email booking details to customer
- Ability to delete booking
- Ability to manage payments for the bookings
- Add payment
- Add customer / card details
- Create multiple payments for single booking (collect payment in parts from customer)
Multicurrency Support
- Ability to setup multiple currencies in the system
- Ability to setup a base currency for the website
- Ability to change conversion rates for various currencies – w.r.t. the base currency rate
Customer
- Ability to add / edit / delete / view customer details like:
- Primary details / personal information
- Contact details
- Address details
- Set primary address
- Passport details
- Other passenger details
- Add / edit / delete passenger information
- Manage documents
- Add notes
- Allocate tasks specific to the customer
- Ability to view all enquiries made by the customer
- Ability to view all bookings made by the customer
- Ability to view all payments made by the customer
- Ability to send emails to the customer
Packages
- Ability to add / edit / delete / view package details like:
- Primary details / personal information
- Destination
- Category
- Cost
- Length of stay
- Itinerary
- Flight details
- Hotel details
- Transfer details
- Other inclusions
- Terms and conditions
- Cancellation policy
- Ability to search packages by
- Category
- Departure / destination country
- Departure date
- Length of stay
- Number of passengers
- Ability to add special offers for packages
- Ability to create customer booking for the selected package
Reports
- Example reports include:
- Enquiry Reports
- Quotation Reports
- Booking Reports
- User Booking reports
- Customer Report
Users
- Ability to view full list of system users along with information like user name, user group, status etc.
- Ability to add a new user.
- Ability to edit / delete existing user.
- Ability to change the status of existing users.
- Ability to restrict access of system login page based on IP addresses.
- Ability to change password of a particular user (an email notification is sent to user with new password)
User Groups
- User groups allow to allocate the same functions and capacities to the same type of users (with same role) within the system.
- Ability to view full list of user groups.
- Ability to add a new user group.
- Ability to edit / delete existing user groups.
- Ability to define roles of user group.
- Admin Pages
- Ability to view full list of pages.
- Ability to rename pages.
- Ability to move pages from one page group to another.
System Settings
- Ability to define site wide settings for website – like contact number, details to be used, email addresses, etc.
Page Access
- Ability to select user name and pages that can be accessed by selected user.
- Ability to grant access of pages to a selected user.
- Ability to remove access of pages for a selected user.
Security
- Securely store all user information in database
- Lock out users after certain number of failed attempts
- 2-way encryption for any sensitive information
- Strong one-way SHA1 encryption for passwords
- IP address based restriction
- SSL compatibility
- Spam protection (CAPTCHA)
Email Notification Manager
- Ability to view automated email notification categories and email formats. Each email generated from the system can be logically grouped under different categories.
- Ability to activate / inactivate system emails.
- Easily change content of notification emails using place holders which gets replaced with actual values. You can format and set content as per your requirement using place holders.
- Set from, to, & cc email addresses as per your requirement.
- Set email subject as per your requirement.
Email Template Manager
- Design of predefined email templates – that can be used by website administrator to send out email campaigns from other third party tools
- Ability to update content for the newsletter
- Ability to generate new HTML for newsletter with the updated content
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